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資料類型 學位論文 
主要題名 主題樂園遊客風險資訊搜集與決策之研究-以月眉育樂世界與迪士尼樂園為例 
作者 戴永家 
出版日期 2004 
頁碼或冊數 124 
中文摘要 本研究探討遊客旅遊主題樂園,面臨旅遊糾紛、滿意度、住宿、時間、交通、財務、治安、觀光景點、恐怖主義及醫療支援等旅遊風險項目時,不同風險關注程度之遊客,因為風險認知不同而與消費者特質、風險資訊搜集策略及旅遊行為三個影響構面間的彼此關聯.本研究除了比較我國國民國內與國外主題樂園旅遊之基本特性,並採用二階段統計集群分析與類神經網路自組織映射(SOM)兩種集群方法將553份國內及192份國外有效問卷依風險關注項目予以分群,再比較兩種分群間之差異.研究結果顯示,國內旅遊遊客與出國旅遊遊客在風險議題關注程度、決定性資訊及消費者特質上有所不同;對風險關注程度不同的遊客,其風險關注項目也不同;遊客風險資訊取得注重便利性及專業性;交通風險是共同的旅遊風險關注;知覺風險方面,國內遊客以不確定性,出國遊客則以決策後果較高. 
英文摘要 This study begins by indicating ten travel issues/risks which theme park travelers may concern: they are the risks of Travel Dispute, Satisfaction,Accommodation, Timing, Transportation, Financial, Law and Order,Sightseeing Spot, Terrorism and Medical Support. Each traveler concerns/acknowledges the different degree of the issues/risks; he or she therefore ends up with different Tourist characteristics, Risk information search strategy and Behaviors. Next, we continue by comparing some basic characteristics from tourists who travel to domestic or foreign theme parks.Also, by applying statistic approaches, Two-stage clustering and Self-Organizing Map, to analyze 553 valid domestic and 192 foreign traveler questionnaires, we goes to the core of the study and cluster tourists in different levels, according to their different level of concern to the travel risks.Different statistic methods present different statistic results; we thus compare their differences.  The study is concluded with some interesting findings: Tourists who travel to domestic or to foreign theme parks present different testing results in issues of travel risks concerning, decisive information and tourist characteristics; The more attention is paid to the travel risks, the wider areas of them will be cared by tourists; Tourists look at the risk information, which is handy and is presented professionally; The issue of transportation risk is a universal concern; With regard to the subject of perceived risk, domestic theme park tourists prefer uncertainties; foreign theme park travelers, on the other hand, concern their decision-making consequences. 
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出版者 國立成功大學交通管理學系碩博士班 
出版地 臺南市 
關鍵詞 風險資訊搜集策略;集群分析;自組織映射;主題樂園;后里鄉