Department store is one branch of retailers located in business area. In general, there are three main criteria for a department store's performance rating: 1) enhance customers' satisfaction 2) reduce operation cost 3) raise sales performance. It is found that the overall performance of a department store is not totally contributed by retailing management. In local, urban-centered, large-scale, high raised department store, it is even not the most important one in comparing with other management fields, which comprise the constitutions of a department store development.
